Telehealth Fees

The Australian Government has continued with the new Medicare numbers to assist with telehealth during COVID-19.

These may be either bulk-billed sessions or the usual fees with a Medicare rebate for ALL families and their children from ongoing in 2021.

Southern Paediatrics wants to help families access their doctors.

We encourage families to take up this option during this period of social distancing.

The fees for telehealth will be as follows:

• Consultations will be either bulked billed (no gap) or our standard fees that have a Medicare rebate direct into your account.
• Telehealth consultations may not always be appropriate and the doctor may require to see your child for examination and will be billed at the usual fees ( which still have a Medicare rebate). At times there may be a private bill for extra needs but no out of pocket expense any more than their usual appointment fee.

​​If there is a fee, Payment will be via credit card at the end of the teleconsult.​

On the day

At the time of your appointment we will either call you, or please use the link we have sent you to join the video conference.

For video conferencing:

You can use either your home computer, laptop or phone to video conference by clicking the link sent to your email.

Please check your email that you have provided to us as the link will be sent around 10 minutes prior to your appointment time.

If you experience any delays or issues:

Just like a real waiting room there could be delays on the day of your appointment. If we are running late, we apologise in advance. If you are are on hold in the video waiting room we appreciate your patience.

If on the day, you experience any difficulty accessing the link or video conference please call our office on 9588 9888.

Please take the time to let us know about your telehealth consult and how we can improve