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Before your visit

  1. Please ensure you have a valid referral from a GP or your Specialist. Have the referral emailed or faxed before the visit, or upload on our website.
  2. Complete the medical questionnaire and patient information attached to the SMS confirmation that would have been sent to the mobile number supplied to us.  This is also on our website.
  3. Allow time for parking, further instructions below.
  4. If your child is an allergy patient -Please ensure no antihistamine 48 hours before the appointment and no topical steroids on the body.
    Also please bring along any previous allergy test results, or blood results.
  5. If your child is a developmental/behavioural patient – please ensure to bring any medical reports, school or developmental reports and psychology reports.
  6. A mask may be required to be worn, especially if you have respiratory symptoms.

Fees

  1. Fees are quoted at time of appointment scheduling and are variable dependent on the service. If you are unsure please call the practice and the staff can assist.
  2. There are Medicare rebates for a proportion of the fees, with a current referral.
  3. We are able to submit your Medicare claim electronically for fast rebate.
  4. Fees are to be paid on the day.
  5. We accept cash, EFTPOS, cheques, Visa and Mastercard.
  6. Children must attend a consultation for fees to qualify for a Medical rebate unless otherwise organized.

Cancellation Policy

At Southern Paediatrics, we try to assist our families with reminders of appointments via SMS or a follow-up phone call. However, we ask that you take a clear note of your appointment date at the time of making the appointment, as it is your responsibility to manage this and to contact us to make changes if you are no longer able to attend your scheduled time.

We ask that you give our Reception team adequate notice if you are unable to attend your appointment. The clinicians have long waiting lists, and if your appointment is not attended or cancelled at late notice, we are unable to fill the spot. This means that appointment times are lost, which could have been used to help other children and their families. It also means that the doctor loses income for that appointment.

For appointments cancelled within 24hrs, or a non-attendance to a booked appointment, will incur a $100 fee.

Location

We are located at Suite 307, 13A Montgomery St, Kogarah.

The building is next to the police station and above Gee’s Café.

If your appointment is on the weekend please ring the bell by pressing 307,  for access into the building.

Parking

Kogarah has limited parking, and mostly timed. We suggest parking at Kogarah Town Centre, above Woolworths , or alternatively at St George Private or the library. Allow extra time for parking.

Referrals

A GP referral is valid for 12 months from the first appointment date.  Ongoing a new referral will be required every 12 months from this date.  A Specialist referral is valid for 3 months and also requires ongoing valid referrals for ongoing appointments.

Confirmation of Appointments

You will be sent an SMS reminder 1-2 weeks prior to your appointment.  Could you please respond with a Y or N response?  Any appointments cancelled within 24 hours will be charged a $100 cancellation fee, as will a non-attendance to an appointment.

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